Customer Support
Email
customer@sprplx.com
We typically respond within 1–2 business days.
Business Hours
Monday – Friday
9:00 AM – 5:00 PM (Mountain Time)
Closed on weekends and major U.S. holidays.
Order Support
Please include the following when contacting us regarding an order:
- Order Number
- Full Name
- Email Address used for the order
- Description of your request
Including this information helps us respond more quickly.
Frequently Asked Topics
For answers to common questions, please review our:
- Shipping Policy
- Returns & Refund Policy
- Privacy Policy
- Terms of Service
before contacting customer support.
Business Information
SPRPLX LLC
Provo, Utah
United States
Wholesale & Business Inquiries
For wholesale opportunities, collaborations, licensing, or other business inquiries, please contact:
business@sprplx.com
Press & Media
For press requests, interviews, or media inquiries, please contact:
press@sprplx.com
Social Media
Follow SPRPLX for new releases, announcements, and exclusive updates.
Instagram
@sprplxworld
TikTok
@sprplxworld
Response Times
Customer support inquiries are generally answered within 1–2 business days.
Response times may be longer during product launches, holidays, or periods of unusually high order volume.
Mailing Address
If you need to send correspondence or an approved return, please contact us first for instructions. Do not send returns without prior authorization.
