CONTACT US

Whether you have questions about your order, sizing, returns, collaborations, or just want to talk wrestling—we're here to help. We typically respond within 1–2 business days.

Support FAQ

Quick answers before you send the signal.

  • Orders are typically processed within 2–3 business days. During product launches, preorders, or holidays, processing times may be longer.

  • Orders may be modified or canceled only before they have been fulfilled. Once an order has shipped, we cannot make changes or cancellations.

  • Contact us immediately at support@sprplx.com. If your order has not been fulfilled, we'll do our best to update the address.

  • Yes. International shipping is available to most countries. Shipping costs and delivery estimates are calculated at checkout.

  • Delivery times vary by destination. Domestic orders generally arrive within 7–14 business days after fulfillment, while international orders may take longer depending on customs and local carriers.

  • Once your order ships, you'll receive a tracking email. You can also use our Track Your Order page.

  • Preorder items are purchased before they are produced or stocked. Estimated shipping dates are listed on each product page.

  • Most SPRPLX garments feature an oversized, streetwear-inspired fit. Please refer to the Size Guide on each product page before ordering.

  • Some collections are limited and may never return. Popular designs may be restocked at our discretion.

  • We accept returns within 14 days of delivery only for defective or damaged items. Products must be unworn, unwashed, and returned with original tags and packaging.

Customer Support

For questions regarding orders, products, shipping, returns, or general assistance.

support@sprplx.com

Response Time: 24–48 business hours

Business Inquiries

For wholesale opportunities, collaborations, sponsorships, licensing, media, influencer partnerships, or press.

business@sprplx.com

Business Hours

Monday – Friday

9:00 AM – 5:00 PM (Mountain Time)

Closed on weekends and major U.S. holidays

Quick Links

Shipping Policy Returns & Refund Policy Terms of Service Privacy Policy

Need Help With An Order?

To help us resolve your issue as quickly as possible, please include:

  • Your order number
  • The email used during checkout
  • Photos of any damaged or incorrect items (if applicable)
  • A brief description of the issue

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